Return & Refund Policy

Last Updated: June 2026

At MensLayer, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

30-Day Return Policy

We offer a 30-day return policy from the date your order is delivered.

To be eligible for a return:

• The item must be returned within 30 days of delivery.

• The item must be unworn, unused, and in its original condition.

• Original tags and packaging should be included whenever possible.

• Proof of purchase or order number is required.

Refund Eligibility

Once your return is received and inspected, we will notify you regarding the approval status of your refund.

If approved, the refund will be issued to your original payment method within 5–10 business days.

Depending on your financial institution, additional processing time may apply.

Damaged or Incorrect Items

If you receive a defective, damaged, or incorrect item, please contact us within 7 days of delivery.

Please provide:

• Order number

• Photos of the item

• Photos of the packaging (if applicable)

We will arrange a replacement or full refund at no additional cost.

Non-Returnable Items

Returns may not be accepted for:

• Items returned after 30 days

• Products damaged through misuse or improper care

• Items showing excessive wear beyond normal inspection

Return Shipping

Please contact our customer support team before sending any item back.

Returns sent without prior authorization may not be accepted.

Contact Information

MensLayer

Email: support@menslayer.site

Phone: +1 (250) 616-9135

Address:
5980 Heffley-Louis Creek Rd
Heffley Creek, BC V0E 1Z1
Canada